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August 7, 2012 · 3 Comments

eBay Tests Same-Day Delivery with eBay Now

Invitation-only app available in San Francisco.

eBay is testing same-day delivery with a new app called eBay Now that’s currently available by invitation only. The app allows buyers in San Francisco to purchase products from retailers eBay is partnering with like Macy’s, Target and Best Buy, to get their items delivered the same day. Read More

August 7, 2012 · 2 Comments

Glitch Causes eBay Listing Info to Go Missing

eBay ends listings, will issue credits.

A technical glitch caused information on some eBay listings to disappear on Friday, prompting the marketplace to cancel the postings. Michael Jones, eBay’s vice president of Merchant Development, made the announcement in an email sent to affected sellers. The glitch lasted for “a few hours” and has been resolved, Jones notes, though he didn’t say during what hours the glitch occurred. Read More

August 2, 2012 · No comments

eBay Asks Women How They Shop

Survey of French shoppers finds most women share their finds.

eBay teamed with French blog Terrafemina to investigate how French women shop online and if they tell their friends about what they buy. What the companies found was that 95 percent of the 510 women they polled last month share their fashion buys online, that 17 percent of women use their phones to buy and that 47 percent use “their professional computers” to make purchases, “reflecting a softer boundary between work and personal life,” eBay reported on Tuesday. Read More

July 31, 2012 · 22 Comments

eBay Survey Hints at Paid Search Model

Sellers asked if they would pay higher final value fees for improved search exposure.

As eBay continues to rework its search engine, it may be considering a move to tie sellers’ placement in eBay search to how much they are willing to pay in final value fees. eBay forum posters last week discussed what such a move would mean after some sellers received a survey in which eBay asked: “How would you feel if you could bid on your final value fees, which would improve your ranking in search results?” Another version of the survey asked: “How would you feel if you had an option to pay an approximate 25-percent fee premium to guarantee a ‘top 5 listing’ in search results?” “It sounds like eBay is considering turning search placement into a pay-per-click auction like Google AdWords,” says an eBay discussion board poster going by the name serious_coder. Read More

July 26, 2012 · 2 Comments

eBay Looks to Young Buyers

Marketplace considers allowing minors to open limited accounts.

eBay may allow minors to set up limited accounts on the marketplace—and it may do so within a year. Devin Wenig, president of Global Marketplaces, tells The Wall Street Journal that eBay is considering the idea. The marketplace would allow shoppers under the age of 18 to buy vintage T-shirts, jewelry, school supplies and other items on eBay.com, but it would require parental authorization for minors to create accounts. Read More

July 25, 2012 · 1 Comment

eBay UK Unveils Fall Seller Update

Changes expand duplicate listing policy, help with 'unreasonable buyers.'

eBay.com wasn’t the only eBay site to introduce changes this week. eBay.co.uk has also announced its Autumn 2012 Seller Update. Among the changes announced for eBay U.K., auctions with the Buy It Now option will now qualify as duplicate listings, sellers will have an easier way to report “unreasonable” buyers and the Featured First listing enhancement will be retired. Read More

July 24, 2012 · 67 Comments

Avoiding Negative eBay Feedback

It's not easy to stay 100% positive, but here are some proven tactics that can help.

eBay, in a sense, created feedback. It was the first shopping platform that asked its users to leave comments about their transactions. Did you know that, in the very beginning, eBay feedback was not even transaction-based? You could leave anyone feedback, at any time, for any reason. Read More

July 24, 2012 · 15 Comments

eBay Fall 2012 Seller Update to Bring TRS Changes

Sellers to get a new fee, new top-rated emblem, more protections.

When fall comes around, eBay sellers will notice a few things have changed on the site—some that will please, and others that will do the opposite. These changes will be part of the Fall 2012 Seller Update, which eBay announced today. Read More

July 19, 2012 · 3 Comments

eBay Shines as Q2 Revenue Jumps 23%

Marketplace has 'best performance of the year.'

eBay had a strong second quarter with revenue that increased by double digits compared to the same time last year. eBay’s revenue reached $3.4 billion—a 23-percent increase compared last year’s $2.8 billion total. That was in line with projections from experts. Read More

July 17, 2012 · 1 Comment

Experts Predict Growth for eBay’s Q2

PayPal figures strongly in projected revenue of $3.36 billion.

eBay is expected to report higher year-over-year revenue for its second quarter of 2012, when it announces its earnings Wednesday afternoon. Analysts expect the company to report revenue of $3.36 billion for the quarter, up from $2.8 billion in the same quarter of 2011, and at the high end of the revenue range it projected at the beginning of the quarter. Read More



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