eBay policy changes announced as part of eBay’s 2012 Spring Seller Update have begun to roll out, and more are on the way.
Starting this month, sellers can receive an automatic 5-star Detailed Seller Rating when they carry out certain guidelines, such as processing orders within one day, and if no communication was needed between buyer and seller. Also, at the end of April, Top-rated Sellers will be able to see which of their listings need to be updated to include a one-day handling time and 14-day or longer return window in order to receive final value fee discounts and boosted exposure. Those incentives kick in June 1.
In May, Top-rated Sellers will want to ensure they process transactions within their stated handling time in order to retain Top-rated status. Additionally, the maximum standard final value fee for auction-style listings will increase in May, from $100 to $250, for sellers who do not have an eBay Store subscription.
One of the more controversial changes that will be implemented in May is the end of three- and seven-day options for return policies, including “Merchandise credit” and “Exchange” options. Sellers may offer 14-, 30- or 60-day return periods, or “No returns accepted.”
Other changes expected to occur in the coming months include free pictures for listings, requirements for picture quality and Best Match ranking guidelines.
eBay recommends sellers begin implementing all its new requirements now.