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March 18, 2013 · No comments

Internet Sales to Leave Physical Stores in the Dust

Official says online sales will 'outpace' brick-and-mortar shops.

Major retailers investing in multichannel selling, and the rising popularity of tablets and smartphones, will help Internet sales spike—and outpace—physical stores in the coming years. A Forrester Research study finds that online sales in the U.S. will hit $262 billion this year—a 13.4-percent increase compared to 2012. Read More

March 8, 2013 · 1 Comment

Same-Day Delivery: Hot or Not? Shoppers Say Not

Buyers prefer free shipping, lower prices.

Shoppers don’t care about same-day delivery, despite the efforts of companies like eBay, Amazon and, reportedly, Google to offer the service. In a survey by The Boston Consulting Group, only 9 percent of 1,500 U.S. respondents said same-day delivery was a big draw for them when it came to buying. Read More

March 7, 2013 · 1 Comment

St. Patrick’s Day Shoppers Ready to Get Their Green On

Budget-conscious buyers will spend an average of $35.27.

Americans aren’t expected to spend much this St. Patrick’s Day, but that doesn’t mean they won’t celebrate, or that they won’t spend more than they did a year ago. According to BIGinsight, the average person will spend $35.27 on green clothing, decor, food and drinks. Read More

March 5, 2013 · No comments

A Same-Day Delivery Service by Google?

Rumored project expected to be cheaper than Amazon Prime.

Days after eBay announced the expansion of its same-day delivery service to a third city in the U.S., reports say Google is gearing up for the launch of its own same-day delivery service. TechCrunch reports Google will introduce Google Shopping Express, a service that will allow buyers to order items from retailers and have them delivered the same day for a fee of between $10 and $15 less than Amazon’s Amazon Prime, or between $64 and $69 a year. Read More

March 4, 2013 · No comments

Beanie Sales Skyrocket on eBay UK

Cap purchases grow by 103 percent.

eBay U.K. shoppers have to have beanies, and sellers are obliging. The marketplace reports sales of the warm hats have increased 103 percent since pictures of supermodel Cara Delevingne wearing a beanie were published. Merchants are taking note and giving the people what they want. Read More

March 4, 2013 · No comments

Etsy Adds Customer Service Reports

Feature meant to help sellers 'build better relationships' with buyers.

Customer service is important to selling online and a new feature on Etsy helps merchants gauge how they’re doing in that part of their business. Introduced on Wednesday, Etsy Customer Service Stats tell merchants how they’re doing in several customer service aspects. Read More

March 1, 2013 · No comments

eBay Offers ‘eBay Now’ App in San Jose

App lets buyers get items in about an hour.

eBay is expanding its same-day delivery service to San Jose after offering it in San Francisco and New York City. Officials made the announcement on Thursday, noting that eBay Now, an app that allows buyers to purchase items from hundreds of stores and have them delivered in about an hour, is now available to shoppers in San Jose. Read More

February 26, 2013 · No comments

Emerchants Outscore Brick-and-Mortar Shops

Online sellers do better in customer satisfaction.

Online stores satisfied buyers more than brick-and-mortar shops, according to a recent survey. The American Customer Satisfaction Index by ForeSee finds that emerchants scored an 82 in customer satisfaction out of 100, compared to the 76.6 score physical stores received. The top online retailer when it came to keeping buyers happy was Amazon with a score of 85, Newegg came in second with an 84 and eBay rounded out the top three with an 83. Read More

February 22, 2013 · No comments

March Madness Hits

Legendary basketball broadcaster hosts charity auction.

March madness fans have a chance to score tickets to the 2013 final four games, a meal with legendary basketball sportscaster Dick Vitale and other cool items during the Dick Vitale Charity Auction on Outbid. The auction kicks off on Tuesday at noon ET and features 11 items, including two tickets to both March Madness final four games, a 2012 Kentucky national championship commemorative basketball signed by Vitale and breakfast with the broadcaster. Read More

February 22, 2013 · No comments

2013 Tax Change Impacts U.S. Buyers

Smaller take-home pay means shoppers will spend less.

A change in U.S. social security tax law that decreased Americans’ take-home pay is affecting how much people buy. That’s according to a recent survey by researcher BIGinsight. It finds that 73.3 percent of shoppers say their smaller paychecks are influencing their spending habits. Read More

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