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October 23, 2012
43 Comments
eBay Return Policy: A Closer Look
What's good for some merchants is not always good for others.
Recent changes to eBay return policy requirements rocked some sellers, who worried the updates would encourage more returns. eBay insists the changes were necessary to make shoppers feel confident when buying on the site, and to encourage more sales. It […]
September 28, 2012
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Etsy Adds Seller Protection
Marketplace will cover up to $1,000 in event of dispute.
Etsy has its sellers’ backs. That’s according to Julian Wong, a member of the company’s Marketplace Integrity and Trust & Safety team, who announced Esty’s new Seller Protection Program on Wednesday. The optional program guarantees that sellers’ accounts won’t be […]
July 24, 2012
67 Comments
Avoiding Negative eBay Feedback
It's not easy to stay 100% positive, but here are some proven tactics that can help.
eBay, in a sense, created feedback. It was the first shopping platform that asked its users to leave comments about their transactions. Did you know that, in the very beginning, eBay feedback was not even transaction-based? You could leave anyone […]
July 9, 2012
12 Comments
Avoiding Negative Feedback on Amazon
It's not easy to stay 100% positive, but here are some proven tactics that can help.
Feedback has always been a way for buyers to differentiate between sellers. Do they want to buy from the seller with 87-percent positive feedback or the seller with 100-percent positive feedback? While this example may be an obvious choice, in […]
June 7, 2012
1 Comment
Google Opens ‘Trusted Stores’
Free program is meant to foster trust among online buyers.
Google is a trusted name when it comes to finding things online. But it hopes it will soon be a trusted name in online shopping, too. The popular search engine announced today the opening of the Google Trusted Store program, […]
March 15, 2012
3 Comments
eBay Honored for Ethical Practices
Company is sole e-commerce business to make the list.
Thanks to eBay’s standard of business ethics, the global online marketplace has been recognized for a second time by a leading business ethics think tank. eBay Inc. has been named one of the “World’s Most Ethical Companies” by the Ethisphere […]
July 16, 2010
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Weeding Out the Bad Ones
Be alert to the warning signs that you may be in an unhealthy relationship with your supplier.
I’m still emotionally raw as I write this. It’s so hard to talk about the breakup. Of course, I’m bitter… I should have let go long ago. Now, along with the split with my drop shipper come the additional scars […]
April 10, 2009
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Before You Contact Your First Supplier
5 things you must do to prepare your business for top results
You’ve found a product you’d like to sell. You have the supplier’s contact information. You’re ready to make the call. But wait! Are you really ready? Chances are if you’re new to working with wholesale suppliers, you’re not fully prepared. […]