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April 11, 2013 · No comments

USPS: Saturday Delivery Is Back On

Congress blocks switch to 5-days-a-week delivery schedule.

Americans will continue to get their mail six days a week, the U.S. Postal Service announced Wednesday, reversing an earlier decision to limit Saturday deliveries to P.O. Boxes and packages starting in August. USPS officials say “restrictive language” in a resolution recently passed by Congress that will fund the U.S. Read More

April 8, 2013 · No comments

Etsy Adjusts Customer Service Stats

Seller concerns prompt changes to response, processing time stats.

Etsy’s Customers Service Stats were meant to help sellers gauge that part of their business. However, several merchants reported the stats weren’t displaying the right information, prompting the marketplace to update the feature. Heather Burkman, a member of Etsy’s product marketing team, announced officials made two changes to stats on Wednesday. Read More

April 8, 2013 · No comments

4 Reasons to Use Fulfillment Services

Why outsourcing may be the right path for your business

Most people who start a new business have dreams of their venture one day being a massive multinational conglomerate. It will have offices in London, New York, Paris and other cities around the world. While growing and expanding is glamorous, it creates logistical issues you have to deal with. Read More

March 8, 2013 · 1 Comment

Same-Day Delivery: Hot or Not? Shoppers Say Not

Buyers prefer free shipping, lower prices.

Shoppers don’t care about same-day delivery, despite the efforts of companies like eBay, Amazon and, reportedly, Google to offer the service. In a survey by The Boston Consulting Group, only 9 percent of 1,500 U.S. respondents said same-day delivery was a big draw for them when it came to buying. Read More

March 5, 2013 · No comments

Newbie Tries Selling on Etsy

After trying eBay, Amazon, seller says Etsy fits her personality better.

Hostess cupcakes didn’t bring Web designer and Etsy seller Megan Bielich online selling success. But she hopes black mustaches, red, glittery lips and orange leprechaun beards will. So far, things are looking good. Bielich, the owner of Mustache Sally—a photo booth prop store on Etsy—has sold eight sets of props. Read More

March 4, 2013 · No comments

Etsy Adds Customer Service Reports

Feature meant to help sellers 'build better relationships' with buyers.

Customer service is important to selling online and a new feature on Etsy helps merchants gauge how they’re doing in that part of their business. Introduced on Wednesday, Etsy Customer Service Stats tell merchants how they’re doing in several customer service aspects. Read More

March 4, 2013 · 1 Comment

Revisit Your Inventory Management System

Ensure your inventory is working for you.

Inventory: It’s the lifeblood of your business, allowing you to have the goods on hand to fulfill customer orders quickly and completely. That same inventory, however, can drain your bottom line when it languishes untouched and unsold. Just as a restaurant needs to turn tables to keep a flow of paying diners coming and going, so, too, does a business need to turn its inventory to ensure the money invested into it is quickly recouped and bears a profit. Read More

February 7, 2013 · 1 Comment

USPS Saturday Delivery Changes in August

Service will stop letter delivery on weekends, continue packages drop offs.

The U.S. Postal Service will stop delivering letters on Saturdays beginning in August, but it will continue distributing packages six days a week. Officials made the announcement on Wednesday, noting that starting the week of Aug. 5, the USPS Saturday delivery schedule will change. Read More

February 5, 2013 · No comments

Survey Examines Small Business’ 2013 Outlooks

Sellers predict revenue will grow, expect to do more with less.

Almost half of small online businesses expect to have higher revenues this year compared to last and small business owners are more in tune with social marketing than the big guys. Those are two of the findings of a recent survey by Alibaba.com, which polled 600 U.S. Read More

January 25, 2013 · 5 Comments

New USPS Rates Kick In

New prices take effect Sunday, will affect 15 services.

Starting Sunday, mailing your items via the U.S. Postal Service could cost you a little more. On that day, new USPS rates for 15 services—including Express Mail, Priority Mail, Parcel Select, First-Class Package Service and Express Mail International—take effect, USPS reports. Read More



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