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July 20, 2012 · No comments

Amazon UK to Require 30-Day Return Policy

Change meant to provide 'best experience' for shoppers.

Amazon U.K. wants shoppers to have a “consistent” experience when they shop on the venue, whether it’s from the retail giant itself or a third-party Amazon seller.
That’s why it will begin requiring that all third-party sellers on Amazon U.K. offer “return policies that are at least as favorable as Amazon’s,” beginning Aug. Read More

July 17, 2012 · No comments

Amazon Preps for Olympic Games

Alternative routes, pick-up lockers to help mitigate delivery delays.

With the opening ceremonies of the London 2012 Olympics on the horizon—and several road closures expected during the games—Amazon wants buyers and sellers to know it’s prepared for potential disruptions.
“We have worked closely with our carrier network to ensure that you receive your packages on time, from the moment the torch arrives in London… until the closure of Olympic Park on [Sept. Read More

July 9, 2012 · 12 Comments

Avoiding Negative Feedback on Amazon

It's not easy to stay 100% positive, but here are some proven tactics that can help.

Feedback has always been a way for buyers to differentiate between sellers. Do they want to buy from the seller with 87-percent positive feedback or the seller with 100-percent positive feedback? While this example may be an obvious choice, in reality, the numbers are usually much closer than that. Read More

July 2, 2012 · No comments

Amazon Begins Collecting Texas Internet Sales Tax

Retailer had deals in place to collect online sales tax for 13 states.

Sunday wasn’t just the first day of July; it was the first day Amazon had to begin collecting Internet sales tax from Texas residents.
The July 1 date was part of a tax deal Amazon reached with Texas Comptroller Susan Combs in late April. Read More

June 12, 2012 · 1 Comment

No Clear Winner in Amazon vs. eBay

Survey finds each marketplace tops the other in some categories.

In the never-ending battle of what marketplace reigns supreme, Amazon beats eBay in some respects, while the auction site comes out on top in others.
That’s according to a recent survey by Vendio, a listing service provider that allows sellers to list products on both marketplaces. Read More

June 11, 2012 · No comments

Designed to Teach and Inspire

Craft supplier finds joy in helping others.

Annie Howes likes to think of her jewelry-making supplies store as part educational and part inspirational. She uses her experiences and expertise in design to help others create handmade jewelry and find the supplies they need.
Howes has been a creative designer for more than 15 years, starting with stained glass at the age of 14, eventually moving on to designing ads, screen printing and custom-book creations. Read More

May 22, 2012 · No comments

E-Retail Giants Win Lawsuit

Infringement case over search technology is ruled invalid.

A patent infringement claim involving the search technology used by many e-retail giants, including Amazon and eBay, has been ruled invalid.
Kelora Systems LLC filed the suit almost two years ago, claiming infringement of its faceted site-search software that allows users to narrow their search results by product characteristics, such as brand, color and price. Read More

May 22, 2012 · No comments

Outright Improves Amazon Integration

Online bookkeeping tool keeps track of financial data.

Merchants know how difficult it is to manage a business, not to mention all the financial data that goes with it.
Outright, a leading bookkeeping service for e-commerce merchants, recently announced it has improved its service for Amazon sellers by allowing them to directly sync with Checkout by Amazon, as well as other integration improvements for Pro Merchant sellers. Read More

May 22, 2012 · 27 Comments

Online Sales Tax: Whose Side Are You On?

eBay and Amazon each have a stake in this issue—and very different opinions.

Lately, one of the biggest discussions among e-commerce merchants is the topic of collecting sales tax for online purchases. In fact, if you Google the phrase “sales tax law,” you’ll get more than 291 million results.
Most e-commerce business folks have been registered in their own states and collecting online sales tax since they became business owners. Read More

May 21, 2012 · No comments

Amazon May Pocket Some of California’s Sales Tax

Two cities want to give online retailer tax rebates.

While the ink dries on a deal between Amazon and California regarding online sales tax and business growth, officials in two cities are considering giving back more than half the tax money generated from the retail giant.
Amazon came to an agreement with the state to begin collecting online sales tax on purchases starting in the fall and to set up distribution centers in San Bernadino and Patterson. Read More