Etsy’s Customers Service Stats were meant to help sellers gauge that part of their business. However, several merchants reported the stats weren’t displaying the right information, prompting the marketplace to update the feature. Heather Burkman, a member of Etsy’s product marketing team, announced officials made two changes to stats on Wednesday. Read More

If you’ve read the other articles in our series about selling on Etsy, you should have a good feel for what sells on the site, who shops on it and how to go about setting up your store. Once you have your Etsy shop ready for business, the next step is getting customers to come through your online door. Read More

In our first article about selling on Etsy, we discussed the kinds of things merchants sell on the site and who shops there. Now it’s time for you to explore running your own Etsy store. We won’t go through the process of setting up an Etsy store. Read More

Michelle Sharkey wakes up early and enjoys a cup of coffee with her husband. Then she takes her two Boston terriers, MileyJo and Stanlee, outside and showers them with love. A little later, you can find Sharkey in her home studio working on creations for her flourishing Etsy business, Little Blue Feathers. Read More

We have relatives who give beautiful handmade quilts as special gifts. Each one is unique and represents hundreds of hours of painstaking work. They’re just the kind of items you might find for sale on Etsy, the bohemian bazaar for creative types with a bit of entrepreneurial spirit in them. Read More

Hostess cupcakes didn’t bring Web designer and Etsy seller Megan Bielich online selling success. But she hopes black mustaches, red, glittery lips and orange leprechaun beards will. So far, things are looking good. Bielich, the owner of Mustache Sally—a photo booth prop store on Etsy—has sold eight sets of props. Read More

Customer service is important to selling online and a new feature on Etsy helps merchants gauge how they’re doing in that part of their business. Introduced on Wednesday, Etsy Customer Service Stats tell merchants how they’re doing in several customer service aspects. Read More

There’s just something about yard sales that online sellers of vintage items connect to. Often, it’s a childhood memory of weekend family outings and finding wonderful treasures at great prices. That’s exactly what Rebecca Price’s store, DrowsySwords, is rooted in. “We would go to a yard sale, and I would find something good, get a good deal because I was a kid, and then sometimes turn around and sell the item to my dad,” Price recalls. Read More

With buyers continuing to favor mobile devices when they shop, Etsy will make mobile a top priority in 2013—and it now has new allies. Randy Hunt, Etsy’s creative director, announced on Tuesday that the company has acquired Mixel, a photo-sharing app that automatically creates collages for customers using their photos, and its team. Read More

Temperatures may have dropped during the month of December, but Etsy sales were hot, growing by double digits compared to November, and by more than 70 percent compared to December 2011. That’s what Etsy’s Sinohe Terrero tells sellers on the Etsy News Blog. Read More