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Go Daddy Outage Due to Internal Error

Company makes changes to prevent future problems, apologizes to users.

Officials are done looking into the cause of Monday’s Go Daddy outage, which caused thousands of websites to go offline for several hours.

The outage was “due to a series of internal network events that corrupted router data tables,” and not a hack, like some initial reports stated, writes Scott Wagner, Go Daddy’s CEO, on the site. Wagner adds that the company has made changes to ensure a similar outage won’t happen again.

Go Daddy’s outage began at about 10 a.m. PDT and service wasn’t completely restored until 4 p.m. PDT, he notes.

Wagner reports that Go Daddy has provided more than a 99-percent uptime to its domain name customers, but knows it let many of them down with Monday’s outage.

“We apologize to our customers for these events and thank them for their patience,” he writes.

About the author

Olga Munoz
Olga Munoz is editor of TheOnlineSeller.com. In addition to writing news and feature articles about e-commerce, selling trends, online marketing and other topics of interest to online sellers, Olga manages the site's social media efforts. A journalism graduate of Chico State, Olga says her favorite part of being a journalist is learning interesting facts that help put stories into perspective, attending industry events and meeting interesting people "that leave you smiling, even in tough situations." Opinions expressed here may not be shared by The Online Seller and/or its principals.



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