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eBay UK Resolves Shopping Basket Glitch

Site apologizes for inconvenience.

For more than 40 minutes Thursday morning, shoppers on eBay.co.uk were unable to add items to their shopping baskets.

The cause was an issue with the site’s shopping basket, eBay reports. However, the problem has since been fixed, officials add.

According to eBay, users were reporting that when they clicked on the basket icon in the upper right corner, or clicked to add an item into their shopping baskets, they were directed to a page that would not display.

However, it was still possible for shoppers to make purchases during the glitch by going directly to a desired listing and clicking on the Buy It Now button, eBay adds.

eBay first posted about the problem at 11:09 a.m. GMT and apologized for the inconvenience. The issue was resolved by 11:50 a.m. GMT.

About the author

Olga Munoz
Olga Munoz is editor of TheOnlineSeller.com. In addition to writing news and feature articles about e-commerce, selling trends, online marketing and other topics of interest to online sellers, Olga manages the site's social media efforts. A journalism graduate of Chico State, Olga says her favorite part of being a journalist is learning interesting facts that help put stories into perspective, attending industry events and meeting interesting people "that leave you smiling, even in tough situations." Opinions expressed here may not be shared by The Online Seller and/or its principals.



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